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How to Order

Ordering is simple.

1.  Measure your artwork. You need to know the height, width and depth (thickness) of the canvas or board you are framing. Please do not rely on manufacturers measurements, measure them yourself and write it down.

Remember: 1 inch = 25.4mm  10mm = 1cm.

We work in all three so chose the one you are most comfortable with.

2. You may order online via the store, by email or by telephone by calling 01427 787318.

3. Select your frame. If you are ordering a self-assembly frame then you need to select one pair of frame lengths for the height of the frame and one pair for the width. Also make sure that the depth of the frame is suitable for your canvas or board. Most product pages have a drawing of the frame profile with dimensions for your guidance.

4. Add any further items you may want to the basket, such as tape for sealing the back of frames or anything else you might need.

5. In the shopping basket, click on 'Checkout' and follow the instructions. You do not need an account to buy from us. We have added a none page checkout process and the ability register with us. If you do not wish to register then deselect the box next to the word 'Register'. 

6. Payment. Payment is currently handled via PayPal. You DO NOT NEED a PayPal account, you can pay using your card. If you do have a PayPal account then you can use that. You will be directed to the PayPal site where you make payment, after this is done you will be automatically returned you the Ashcraft Framing site.

7. You will receive emails from us and from PayPal regarding your transaction. please keep these as you may need to refer to them later.

Thank you for shopping with Ashcraft Framing.